This Privacy Policy explains how OddityOps (a trading name of Daka International Limited, Hong Kong Business Registration No. 37899650), referred to here as “OddityOps,” “we,” “us,” or “our,” collects, uses, and protects information when you visit oddityops.com, submit a form, or communicate with us by email, phone, or text message. By using our website or services, you agree to this Policy.
1. Information we collect
Information you provide directly: name, email address, phone/mobile number, company name, project details, and communications. We also automatically collect limited technical data via cookies (IP address, browser/device type, usage).
2. How we use your information
- Respond to inquiries and provide requested services.
- Evaluate, develop, prototype, manufacture, or license products as agreed.
- Send transactional messages (project, quote, and milestone updates).
- Send marketing/promotional messages where you have opted in.
- Operate and improve our website and services, and comply with law.
3. SMS / text messaging
If you opt in to receive text messages from OddityOps, you consent to receive recurring automated marketing and/or transactional text messages at the mobile number you provide, including messages sent by an automatic telephone dialing system. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to unsubscribe at any time.
For SMS, we use your mobile number, consent records and messaging history to deliver the messages you requested, provide support and honour opt-outs. We do not sell or share mobile information, SMS opt-in data or consent with third parties or affiliates for their marketing or promotional purposes. Providers such as Klaviyo and telecommunications providers may process this information on our behalf to operate the messaging service. This exception does not permit their own marketing.
See our Mobile Terms of Service for message types, frequency, charges and STOP/HELP instructions.
4. How we share information
We do not sell your personal information. We may share it with service providers (hosting, email/SMS delivery, e-signature, analytics) under confidentiality obligations; with advisers or authorities where required by law; or in a business transfer. Mobile opt-in and consent data are excluded from all sharing except message delivery.
5. Data retention
We retain personal information only as long as necessary for the purposes described, to meet legal obligations, resolve disputes, and enforce agreements.
6. Cookies
We use cookies and similar technologies to operate the site, remember preferences, and measure performance. You can control cookies in your browser settings.
7. Your rights
You may access, correct, delete, or restrict use of your information, withdraw consent, and opt out of marketing. To stop texts, reply STOP; to stop marketing emails, use the unsubscribe link. Contact us using the details below.
8. Data security
We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure.
9. International users
OddityOps is operated by Daka International Limited in Hong Kong. Your information may be processed in Hong Kong or other jurisdictions where we or our providers operate.
10. Children’s privacy
Our services are not directed to children under 16, and we do not knowingly collect their data.
11. Changes
We may update this Policy; the “Last updated” date reflects the latest revision.
12. Contact
OddityOps (a trading name of Daka International Limited)
Email: jesse@oddityops.com
Registered office: Flat/Rm 1834, 18/F, Radio City, 505-511 Hennessy Road, Causeway Bay, Hong Kong
Last updated: 30 September 2026